Privacy Policy

1. Who we are

House of Avishka ("we", "us", "our") curates and sells Bastar Dhokra art and heritage craft from Kondagaon, Chhattisgarh, India. This policy explains how we handle personal data collected through houseofavishka.com.

2. Information we collect

• Contact & order details: name, email, phone, billing and shipping address.
• Payment information: processed by our payment providers; we do not store full card details on our servers.
• Usage data: IP address, browser type, pages visited, referral source, cookies and similar technologies.
• Communications: messages you send us via email or contact forms.

3. How we use your data

• Process and deliver your orders, including shipping and returns.
• Send order confirmations, updates and customer service replies.
• Improve our website, products and shopping experience.
• Detect and prevent fraud or abuse.
• Send marketing communications (only with your consent, opt-out anytime).

4. Sharing with third parties

We share data only with service providers that help us run our business — payment processors, shipping partners, email providers and analytics — under contractual confidentiality. We do not sell your personal data.

5. Cookies

We use essential cookies to run the site and optional analytics cookies to understand traffic. You can disable non-essential cookies in your browser settings.

6. Data retention

We retain order records for as long as required by applicable tax and accounting laws. Marketing data is kept until you unsubscribe.

7. Your rights

You may request access, correction, deletion or export of your personal data, or object to processing, by writing to privacy@houseofavishka.com.

8. Security

We use HTTPS, access controls and trusted vendors to protect your data. No online service can guarantee absolute security.

9. Children

Our services are not directed to children under 16 and we do not knowingly collect their data.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

11. Contact

House of Avishka, Kondagaon, Chhattisgarh, India — hello@houseofavishka.com